Privacy Policy

1. Introduction

AegisWhite ("we", "us", or "our") is committed to protecting the privacy of our partners and their end customers. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our whitelabel security monitoring platform and services.

2. Information We Collect

We collect information in the following categories:

Account Information

When you register as a partner, we collect your name, email address, company name, billing information, and other details necessary to provide the Services.

Monitoring Data

Our Services collect technical data related to security monitoring, including IP addresses, port scan results, and credential exposure data from publicly available sources. This data is collected solely for the purpose of providing security monitoring services.

Usage Data

We automatically collect information about how you interact with our platform, including access times, pages viewed, and the features you use.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Services
• Process transactions and send related billing information
• Send security alerts and monitoring notifications
• Respond to your requests and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• With your consent: When you have given us explicit permission
• Service providers: With third-party vendors who assist in operating our platform, subject to confidentiality obligations
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. We may also retain information as required by law or for legitimate business purposes such as resolving disputes and enforcing our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to the processing of your personal data

To exercise any of these rights, please contact us using the details below.

8. Cookies and Tracking

Our platform may use cookies and similar tracking technologies to enhance your experience. These include essential cookies required for platform functionality and analytics cookies to help us understand usage patterns. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our Services may integrate with third-party platforms such as WHMCS. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at our contact page.